BookEase1. Information We Collect
We only collect data required to operate an efficient booking service:
- Account & Profile Info: Name, email address, password hash, role type (Customer or Business owner), and optional avatar images.
- Booking Data: Service selections, appointment times, booking statuses (e.g., pending, confirmed), and customer notes.
- Payment & Transaction Details: Basic transaction confirmation records [Placeholder: Payment card details are processed directly by securely integrated processors].
- Technical & Device Information: IP address, device type, browser settings, and system activity logs used for fraud prevention and performance monitoring.
2. How Information is Used
BookEase processes your information to deliver a smooth scheduling experience:
- To display real-time calendar availability and prevent double-bookings.
- To send transactional notifications (e.g., booking confirmations, schedule updates).
- To maintain platform security, prevent abuse, and provide customer support.
- To improve and optimize application performance and responsive interface layouts.
4. Data Security & Retention
We apply modern encryption standard practices (HTTPS, secure hashed passwords, restricted database roles) to safeguard data. Information is retained as long as your account remains active or as required to meet legal compliance and accounting requirements.
5. Your Privacy Rights
Depending on your location, you hold rights regarding your personal information, including the right to access, update, export, or request deletion of your account and related booking records. You can manage primary profile settings directly inside your account area or contact privacy support.
6. Children’s Privacy
BookEase is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.
7. Privacy Contact
For privacy requests or inquiry regarding data practices, please reach out via privacy@bookease.com.